Unshipped Items Return Policy

  • 30 % restocking fee will be charged for unshipped item returns without valid reason within 30 days of the original order being processed.

Shipped Items Return Policy

  • For quality or logistics issues, the Buyer can request a refund or reshipment within 7 days after the end customer has received the item. The reshipment fee will be borne by the Seller.

Return Merchandise Authorization

Before returning any product, you must obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number.

Please print and fill up the RMA form

Click to access NJL-RMA-Request-Form.pdf

 

*Please note that we are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, we will help you to contact the manufacturer.

Version Date: Nov 2021